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gotW3 offers a 14 day trial period, during which time the customer may cancel and receive a refund of the full subscription amount and equipment,  less any activation fee, $2.99 Regulatory Fee, shipping, and taxes. The 14 Day Trial begins when your payment is taken, NOT when you receive equipment, so we ask that you please test the system as soon as it arrives, so we can help you troubleshoot if necessary ASAP.


You MUST CALL OUR SUPPORT CENTER at 833-484-6893 to CANCEL your service. Upon completion of this call,  you will receive emailed confirmation of your cancellation. For security purposes, we will not cancel service unless we speak with the account owner, or we receive legal confirmation that the account owner is not able to present themselves.

Once you have cancelled, we ask that you please return the equipment with all the original parts, and the original packaging. Shipping is the responsibility of the customer.


Equipment Return:

Attn: Returns

5162 E Highway 175

Kaufman, Texas 75142



We will issue your refund for the cost of hardware and subscription upon receipt of items. Please call us at 1-833-484-6893 with any questions in regards to this policy. After the trial period, the customer is the owner of all equipment purchased.

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