BY USING OUR SERVICE, YOU HAVE AGREED TO OUR CANCELLATION POLICY:
(14) DAY CANCELLATION / RETURN POLICY: (SIM CARD ACTIVATION ONLY)
If you cancel your service (14 days) from your date of purchase OR extended 14-Day Trial period offered by Tier2 support, we'll refund your first month of internet service less an Activation Fee of $39.99. TotalSECURE subscriptions are not refundable (no exceptions made). Your refund will be credited to the credit card on file.
(14) DAY CANCELLATION / RETURN POLICY
(DROP SHIPPED ROUTER & SERVICE BY GOTW3 DIRECT)
If you cancel your service (14 days) from the date of purchase OR extended 14-Day Trial period offered by Tier2 support, we'll refund your first month of internet service, your device cost (less tax, shipping, a $39.99 Activation fee, and a $2.99 regulatory/administration fee). You are however responsible for shipping your device back. Damage free equipment and original packaging is required. Your refund will be credited to the credit card on file when your equipment is returned and received at our home office.
gotW3 by RevGen Networks, LLC
5162 E Hwy 175
Kaufman, TX 75142
IN SERVICE CANCELLATION POLICY - After (14 days)
After your 14-Day Trial period you can cancel your Internet Service at any time without an early termination fee. The equipment is yours and your service will remain active until your next billing cycle due date. If you decide to reconnect your service after a cancellation there is a $39.99 Activation fee to do so. We do not prorate middle of the billing cycle "In Service Cancellations" - NO EXCEPTIONS MADE.
Customers who cancel has forfeited their eligibility for any coupons or promotions, and current pricing.
GotW3 offers a 14-day trial with your equipment. If your service is anything less than adequate for you, you may terminate your service, and receive a full refund less a $50 restocking fee on your equipment (if you are a DROP-SHIPPED) as well as the $39.99 activation fee during your 14-day trial.
GotW3 is a prepaid internet service. As we are a no-contract company, you are free to cancel your services at any time. Due to this, we do not offer refunds on live subscriptions. Activation, Carrier, and Shipping fees are non-refundable. Anyone who has used an acceptable amount of data (10GB within one month) will NOT be entitled to any refunds.